Privacy Policy

This Privacy Policy describes how SKB TRADE (“we”, “us”, or “our”), operated by SKB TRADE LLC, collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect certain information about your device, your interaction with the website, and information necessary to process your purchases.

Personal Information You Provide

We may collect the following information when you:

  • Place an order

  • Contact us

  • Subscribe to emails

This may include:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and interaction data

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you regarding orders or inquiries

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

  • Send promotional emails (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, such as:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping and fulfillment providers

  • Analytics and marketing tools

These third parties are required to protect your information and use it only for the intended purpose.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

You can choose to disable cookies through your browser settings. Please note that some features of the site may not function properly if cookies are disabled.

5. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. All sensitive payment data is encrypted and processed through secure, PCI-compliant payment gateways.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

SKB TRADE LLC
Store Name: SKB TRADE
📧 Email: support@skbtrade.ca